PayCentral Knowledgebase
Find guides, support resources, legal information, API documentation and troubleshooting resources for all PayCentral products and services.
Knowledge categories
Everything you need in one place
Browse guides, legal documents, developer resources and support articles for every PayCentral product.
How-To Guides
Step-by-step guides covering PayCentral products, portals, balances, transactions, reports, onboarding, users and administration.
- Getting Started
- Portal Guide
- Cards
- Reports
Legal
Official legal documents and compliance resources.
- Terms & Conditions
- Privacy Policy
- POPIA
- Cookie Policy
API Documentation
Developer documentation for integrating with PayCentral APIs.
- Authentication
- Users
- KYC
- Credit
Support
Support resources and frequently asked questions.
- FAQs
- Support Centre
- Raise Ticket
- Escalations
Popular articles
Most read this week
How to check card balance
Reset your password
Submit a support request
Download statements
View transactions
Activate your card
User permissions
API Authentication
API Errors
KYC Submission
Developer quick access
Ship faster with reference docs, sandboxes and SDKs for every PayCentral API surface.
Authentication
OAuth 2.0 & bearer tokens.
API Keys
Create, rotate and revoke keys.
Sandbox
Test integrations safely.
Production
Go-live checklist and access.
Rate Limits
Quotas and throttling rules.
Webhooks
Event delivery and retries.
SDKs
Client libraries and samples.
Error Codes
Reference for API responses.
Status
Live platform status and uptime.
Changelog
Recent API updates and releases.
Legal resources
Policies and compliance
Access our official terms, privacy commitments and compliance documentation.
Need help?
Our PayCentral Support Team is available to assist you with product, card, portal and integration enquiries.